Job Description

Job Description

Job Description

Job Title: Warehouse Supervisor

Reports to: Assistant Operations Manager 

FLSA Status: Exempt, Salaried, Full-Time

Schedule: Sunday 5:45pm start; Monday through Thursday 6:45pm start. Shifts end between 2am - 6am, dependent on case picking volume, complexity, and staffing. 

Pay Range: $62,000 - $80,000

Position Objective: The Warehouse Supervisor oversees overnight order selection operations. This role is responsible for supervising 12 team members, ensuring accuracy, efficiency, and adherence to safety standards. The Warehouse Supervisor acts as the first line of leadership for the overnight staff, supporting both operational goals and team development, and communicating all pertinent information regarding each shift to operations management. 

Essential Duties & Responsibilities: 

• Supervise and coordinate overnight order selectors to ensure timely and accurate order fulfillment
• Monitor and maintain warehouse productivity and efficiency metrics
• Ensure compliance with all company policies, procedures, and safety regulations
• Train, mentor, and coach team members to improve performance and maintain high morale
• Assist Assistant Operations Manager in scheduling, workflow planning, and operational problem-solving
• Conduct routine inspections of the warehouse to maintain cleanliness, organization, and inventory accuracy
• Address and resolve employee concerns and/or operational issues during the shift
• Report daily operational status, challenges, and successes to the Assistant Operations Manager 
• Support inventory management, including cycle counts and discrepancy resolution
• Uphold a culture of safety, teamwork, and continuous improvement 

Qualifications & Requirements: 

• 2 or more years working in a warehouse, required
• 1 or more year[s] managing 3 or more direct reports, required 
• High School diploma or GED, required
• Forklift Certification, preferred 
• General knowledge of warehouse operations, order fulfillment, and inventory management
• Ability to work overnight hours and manager a physically demanding environment
• Proficiency in warehouse management systems (WMS) and basic computer skills 
• Commitment to safety, accuracy, and operational excellence

Physical Demands: 

• Frequent standing, walking, reaching, bending, twisting, and lifting up to 55lbs
• Ability to roll a 1/2 Keg 165lbs on / off a Hand Truck 
• Exposure to varying warehouse conditions, including temperature fluctuations 

Core Competencies:

• Leadership and Team Development
• Time Management and Prioritization
• Safety Awareness and Compliance
• Attention to Detail
• Communication and Problem Solving Skills

Benefits:

• Platinum level PPO health plan in Cigna Network with low deductibles and premiums
• Dental and Vision Insurance
• Paid Holidays
• Accrued Vacation
• 401k Retirement with employer match 

EEO Statement: 

Craft Massachusetts, a division of Sheehan Family Companies, is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, gender, sexual orientation, religion, age, disability status, or veteran status. 

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