Remote Customer Service Representative Job at Call Control, LLC, Macon, GA

  • Call Control, LLC
  • Macon, GA

Job Description

Job Description

Job Description

Our Work from Home Customer Service Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want people with personalities that will show through on the phone, who love making an impact with every customer interaction.

If you’re someone who is confident in a high-volume, outbound-focused role, we’d like to hear from you.

Note: All applications, interviews, orientation, and training will be completed virtually.

Job Duties:

  • Receive inbound calls on behalf of dealership clients and follow required scripting to assist customers.
  • Schedule service appointments and answer basic inquiries as needed.
  • Project a friendly and helpful demeanor while communicating with customers.
  • Gather and update customer and vehicle information.
  • Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
  • Work efficiently and effectively in a team-based environment.
  • Conduct outbound calls following a pre-designed script and schedule service appointments according to promotional offers.
  • Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Our benefits programs were designed with our team members’ preferences in mind. Some of the benefits offered are:

  • Simple IRA Retirement Plan with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Paid Time Off
  • Merit based rewards system
  • Semi-Annual Pay and Performance reviews

Eligible Applicants must be located within one of the following states:

  • Georgia
  • North Carolina
  • Ohio
  • Pennsylvania
  • Texas
  • West Virginia

Job Tags

Remote job

Similar Jobs

CATL Germany

Manager Facility (m/w/d) Job at CATL Germany

 ...Vertragsmanagement der deutschen Standorte und berprfung der projektbezogenen Preise Verwaltung des standardisierten Modells des Outsourcing-Geschfts an den deutschen Standorten und Einrichtung einer einheitlichen Managementplattform Deine Talente und F... 

VOR Technology

Junior Software Engineer Job at VOR Technology

 ...industry and critical infrastructure. Our areas of expertise include Computer Network Defense (CND), Computer Network Exploitation (CNE) and...  .... Job Description VOR Technology is seeking an entry-level Software Engineer who designs, develops, maintains, enhances and... 

Caretalk Health

Recruiter (W2, Remote) Job at Caretalk Health

 ...Job Title: Recruiter Location: Remote Employment Type: FT W2 Hourly Compensation: $25 per hour CareTalk Health About CareTalk Health CareTalk Health is a national virtual medical practice specializing in Clinical Process Outsourcing (CPO). We partner... 

RICH'S SERVICE

Catering Server Job at RICH'S SERVICE

 ...together through unique and memorable experiences. Our love of food is reflected in our many dining and hospitality operations, including...  ...hardship on Rich's. Please contact Rich's Associate Experience Network at ****@*****.*** if you need assistance completing this... 

VETERANS HEALTH ADMINISTRATION

Boiler Plant Operator Job at VETERANS HEALTH ADMINISTRATION

 ...Summary The Facilities Management service at Samuel S. Stratton DVAMC, Albany NY is recruiting for one Boiler Plant Operator. At the Journeymen level, operate and perform operational maintenance of single and multiple fuel water or fire tube boilers and associated...